Wine farm CRM

Every guest, completely
known.

Yebo Wine is the CRM built for wine farms. Every visit, purchase, preference, review, and follow-up lives in one guest record, so your team always knows what to do next.

Schedule a demo → See the CRM
Guest profile · Yebo Wine CRM
M
Marié du Toit Stellenbosch · Member since Feb 2022
LTV R 36,200
Wine Club Top 5% Spend Shiraz Lover
Wine Preferences
Shiraz
91%
Chenin Blanc
58%
✦ AI next action: New Shiraz Reserve vintage. Preference match 94%.
Guest profilesWine preferencesVisit historyLifetime valueSpend trackingSmart segmentsCampaign resultsReview scoresAI next actionsClub tiers Guest profilesWine preferencesVisit historyLifetime valueSpend trackingSmart segmentsCampaign resultsReview scoresAI next actionsClub tiers
Trusted by top wine farms in South Africa
Spier Wine Farm Creation Wines Constantia Uitsig
CRM at the core

Your guests, understood like a sommelier.

Every visit, tasting, purchase, club shipment, campaign click, and review response builds a single, living guest record, so your team always knows who they're talking to and what to say.

✓
Full visit, order, and preference history in one guest record. No spreadsheets, no digging.
✓
Segment by varietal preference, spend tier, visit cadence, location, and club status.
✓
AI reads every profile and suggests the exact next action: campaign, follow-up, or reorder prompt.
✓
Campaign performance maps directly to lifetime value, showing which guests actually convert.
Guest profile · CRM
A
Anene Grobler Constantia · Member since Jan 2023
LTV R 42,800
Wine Club Top 10% Spend Cab Lover 4× visitor
Wine Preferences
Cabernet Sauvignon
92%
Chenin Blanc
65%
Pinotage
38%
Recent Activity
Cellar door visit14 Apr 2026 · 3 guests · Tasting + R 1,200 purchase
Wine Club shipment2 Apr 2026 · R 2,400 · Cab Sauv + Chenin
✦ AI next action: Send new vintage release campaign. Highest match on preference score.
★ Core module
Wine CRM

The engine that powers everything.

Every module feeds the CRM. Every insight comes back from it. Know your guests so deeply that every interaction feels personal, at scale.

Single guest record across all touchpoints Segments that update automatically All conversations with customers shown in single view Lifetime value visible from day one
Platform modules

Six modules. One record.

Everything a wine farm needs, built together so data flows between modules instead of sitting in silos.

Wine CRM

Track visits, orders, preferences, lifetime value, club tier, and follow-up activity in one record. The centre of gravity for your whole operation.

Wine Commerce

Run direct sales, subscriptions, allocations, release drops, and gifting from a wine-native storefront.

Bookings

Manage tastings, events, table reservations, deposits, reminders, and no-show recovery.

Campaigns

Send segmented email and WhatsApp journeys for releases, events, clubs, birthdays, and reorders, shaped by CRM data.

Reviews

Prompt happy guests, monitor public feedback, and draft brand-safe responses from one workflow.

AI Agents

Draft campaign copy, answer common questions, summarise guests, and suggest the next best action for every record.

How it works

Live in a day. Compounding from there.

01

Connect the guest journey.

Bring customer, booking, sales, and review data into one practical workspace. Every interaction enriches the record.

02

Let Yebo do the repeatable work.

Reminders, follow-ups, segmentation, review nudges, and reorder prompts run automatically from CRM signals.

03

Grow with cleaner signals.

See what drives visits, clubs, spend, and reputation, without digging across separate tools.

Perdeberg Wines
"We used to piece together the month's numbers from three spreadsheets and a WhatsApp thread. Yebo sits in the middle of all of it now. The visibility changed how we run the cellar door."
Riaan Mostert, Operations Manager · Perdeberg Wines

Pick a base. Add what you actually need.

No hidden fees, no setup surprises. Start with the platform and build the stack your farm actually uses.

Base · 01
Self Service
For farms with a team that wants the platform and autonomy to run it themselves.
R 5,000 / month
  • Full platform: CRM, commerce, bookings, campaigns, reviews
  • All built-in AI features
  • Up to 5 users included
  • Standard integrations included
  • Onboarding and training
  • Email and chat support
No setup fee · cancel anytime
Base · 02
Full Service
For farms who want a dedicated team running their platform: campaigns written, social posted, ads managed.
R 10,000 / month
  • Full platform included (everything in Self Service)
  • Dedicated success manager on your account
  • Email and WhatsApp campaigns written and sent for you
  • Monthly strategy review with actionable reporting
  • Priority support with same-day response
  • Custom board-pack reporting cadence
3-month minimum · cancel with 30 days notice
Build your bundle

See exactly what your farm will pay.

Pick a base, toggle the add-ons you need, and tell us your wine club volume. Live total on the right.

Base plan
Monthly add-ons
WhatsApp Messaging
R1,000 / month
Ad Manager
R1,000 / month
Reputation Management
R1,000 / month
Automated Reporting
R1,000 / month
User Management (6+ users)
R1,000 / month
High-Volume Contact List (10k+ contacts)
R5,000 / month
Performance-based
Wine club & event sales · monthly volume
R 0
R 0R 500k+
Once-off
Custom Preference Centre
R1,000 once-off
AI Website Build
R10,000 once-off
Your monthly total
R5,000
Per month · billed monthly
Self Service baseR 5,000
Monthly subtotalR 5,000
Performance fees billed monthly on actual sales.
Self Service month-to-month · Full Service 3-month minimum.
FAQ

Pricing questions.

The things farms ask before they book a demo.

Is there a setup fee?+
No. Onboarding, training, and standard integrations are included in the monthly base. The exception is once-off services like a custom preference centre or AI website build.
Are there minimum contracts?+
Self Service is month-to-month. Full Service has a 3-month minimum, after which it goes month-to-month. Add-ons can be added or removed each month.
How does the 5%-of-sales pricing work?+
For Wine Club and Event Sales, we take 5% of revenue processed through Yebo. If you sell zero, you pay zero. Billed monthly on actual sales. No minimums, no commitments.
What is not included in the base price?+
Three things: WhatsApp per-message rates (Meta charges us, we pass it through at cost), advertising spend (your Meta/Google/Pinterest budget), and payment-gateway fees. Everything else, including all AI features, is in the base.
Do you offer discounts for annual billing?+
Yes. Annual contracts get 15% off the monthly base. Talk to us if you'd like to switch to annual billing.
What if I need more than 5 users?+
Add the User Management add-on at R1,000/month for unlimited team members with role-based access controls.
Schedule a demo

Bring your current stack. We'll show where Yebo fits.

The demo should feel practical: your guest journey, your wine club, your bookings, your growth priorities. No abstract tour.

30 minutes

A focused walkthrough of the CRM and core guest flows.

Real pricing

Self-service, full-service, and add-on scenarios in plain language.

Integration fit

Discuss POS, e-commerce, CRM, review, and messaging tools you already use.